MyCareLINK
E-mail Your Doctor

Welcome to MyCareLINK, a free, convenient and confidential way to communicate with your doctor’s office, brought to you by Memorial Hermann and your doctor. By logging onto www.mycarelink.org, you can contact your doctor’s office 24/7. You will receive a reply during regular office hours.

Use MyCareLINK to ask the non-urgent questions you would otherwise ask over the phone. You can:

• Ask follow-up questions after recent office visits
• Get test results
• Check on the status of a referral you requested
• Request an appointment or a prescription renewal
• Ask billing and insurance questions

No Worries . MyCareLINK gives you access to a confidential message center much more secure than ordinary e-mail. Through MyCareLINK your communication is automatically and securely routed to the right person to answer your questions.

No Hassles . MyCareLINK frees you from the hassles of trying to find time to call your doctor’s office during business hours, dealing with busy signals, waiting on hold and frustrating “telephone tag."

No Leaks . Don’t want your coworkers to overhear your call to the doctor’s office? Log onto MyCareLINK and type your question, privately and securely.

No Problem . If you know how to use e-mail, you can use MyCareLINK.

Ask your doctor's office staff how to register for MyCareLINK.